Responsible Gaming

NCPG’s Responsible Gaming Principles for Sports Gambling Legislation provide a basis for new regulations and legislation that may be enacted to allow sports betting. The Responsible Gambling Council (RGC) is dedicated to reducing gambling risks through innovation, awareness and improved safeguards. We believe that gambling should never come at a human cost.

Please Play Responsibly!

Sports gambling is a high-risk activity and is not for everyone. Research and planning mean nothing in the face of simple bad luck. Gains, losses, ups, and downs in gambling are a simple fact of life.

Many people gamble as a hobby without difficulty. By controlling the amount of money and time spent on it, gamblers keep their activities from affecting other areas of their life.

Others, though, find that the rush and pleasure they get from gambling makes it hard to know when to stop. They find they are betting more than they should, and they start to rely on a future “big win” to make up for present losses.

When this behavior becomes a pattern for any length of time, that person is at risk of becoming a compulsive gambler.

A compulsive gambler is a person whose gambling has caused continuing problems in their life. Some of the warning signals include:

  • An inability to stop gambling, whether winning or losing
  • Constant vows to abstain
  • Impatience with loved ones
  • Fantasies of “this week's win” to overcome “last week's loss”
  • Neglecting responsibilities to concentrate on gambling
  • Mood swings
  • Lack of interest in social situations

It can be easy for people to get swept up in the excitement and suspense of sports. What's vital, though, is to step back from time to time and look at what you're doing and where you stand. Track your own behavior. Better yet, ask a loved one for their input. One of the hallmarks of addiction is a denial of the problem. If you are defensive when confronted about your gambling habits, that can be a dangerous sign. If someone is telling you that you have a gambling problem, chances are you do.

Don't think you do? Prove it. Take a piece of paper and write it all down for them. Include what you've spent, what you've won, what you've lost, and how you've budgeted for what you've lost. Be honest with them and be honest with yourself. Is the time or money you are spending on gambling taking away from other areas of your life? Do you feel that you can't stop until you make up your losses? Are you saying things like, 'I can stop anytime?” If any of these things are happening, it's time to take control.

If you are in control of your gambling, the test should show it.

Suffering from gambling addiction is nothing of which to be ashamed. Some people are more vulnerable to addictive behavior than others. In the same way, some people are more prone to depression. In fact, recognizing that you have a problem and taking steps to deal with it are things to be proud of.

You should speak to a doctor or a community health organization if you believe you're becoming a compulsive gambler. They can help you find the help you need. If you prefer, another good idea is to contact your local chapter of Gamblers Anonymous. If you don't know where the nearest chapter is, check their web page: https://www.gamblersanonymous.org.

Remember: You can't win if you're not in control.

Self-exclusion is a way to press pause if you feel like you need a break from gambling. You can do this by banning yourself from casinos, gaming properties, and online gaming apps. Self-exclusion programs are run on a state-by-state basis and can usually be found on a state government’s website.

The following resources can help if you believe you are suffering from a gambling addiction:

National Council on Problem Gambling (NCPG)

The National Council on Problem Gambling's purpose is to assist those affected by problem gambling. Their vision is to improve health and wellness by reducing the personal, social, and economic costs of problem gambling.

International Center for Responsible Gaming (ICRG)

The International Center for Responsible Gaming is a nonprofit organization. They are devoted to researching gambling addiction, youth gambling, and finding effective methods of treatment.

Gamblers Anonymous

Gamblers Anonymous is an international fellowship. Members share their experiences so they can solve the problems compulsive gambling has created in their lives. They also want to help others recover from the addiction of compulsive gambling.

Gambling Therapy

Gambling Therapy is a global service. They offer free, practical advice and emotional support to anyone affected by problem gambling.

The legal age for gambling in most states is 21, although it is 18 in a few states.

Keeping our games fun for all players is an important part of being socially responsible. At Great Canadian, the cornerstone of our business is to strive to be a responsible corporate citizen, and we realize that while most of our customers enjoy gaming as a form of entertainment, a small percentage may experience problems.

Responsible Gaming

We work with local communities and provincial governments to educate and create awareness around Responsible Gambling. Since the beginning, Great Canadian has allocated significant resources towards advancing responsible gambling practices and programs.

As a company with operations in BC, Ontario, Nova Scotia, New Brunswick and Washington State, our efforts are focused on working with our crown partners in establishing and implementing an array of responsible gambling initiatives which assist our guests in making informed choices.

Responsible Gambling initiatives that Great Canadian Gaming is deeply committed to include:

Dedicated Responsible Gambling Department
The mandate of the corporate responsible gambling department is to oversee, guide and establish responsible gambling initiatives, policies and procedures in conjunction with provincial and national responsible gambling standards. The department is also focused on fostering an overall responsible gambling culture throughout the corporation.

RG Policies and Procedures
A key component of our responsible gambling efforts is to ensure that we have robust responsible gambling policies and procedures in place at all of our gaming operations. The policies allow us to execute our responsible gambling programs in an effective and efficient manner.

RG Check Accreditation
RG Check is an internationally recognized accreditation program created by the Responsible Gambling Council (RGC) that evaluates the gaming venue’s responsible gambling efforts and standards. Currently, the majority of Great Canadian gaming venues have received RG Check accreditation. To learn more about the RG Check process, visit www.rgcheck.com.

Responsible Gambling Staff Training
We are committed to educating our staff on responsible gaming so they are able to have knowledgeable conversations with our players. Our staff has enhanced knowledge, awareness, and skills in the identification of possible gaming related issues and makes every attempt to respond appropriately to guests who may be experiencing problems.

Responsible Gambling Literature
We showcase Responsible Gambling literature and brochures in various high traffic areas throughout our properties. It is our goal to make it easily available for customers who may want to learn about responsible gaming tips, odds of the games and other such information.

Problem Gambling Helpline Assistance
A key responsible gambling program that offers direct assistance, treatment and support free of charge is the provincial problem gambling helpline. This type of resource is available to all who may have questions about gambling or are impacted by somebody’s gambling activity.

Voluntary Self-Exclusion Program
We believe the Voluntary Self-Exclusion Program is one of the most important tools that can assist in supporting individuals in taking a break from gaming. This program allows an individual to voluntarily exclude himself/herself from a casino property for a set period of time.

Responsible Gambling Information Centres
These information centres are interactive booths on the gaming floor which provide information on responsible play, odds of winning, gambling myths and facts, risk factors and where to find help for problem gambling. They are often staffed by Responsible Gaming Advisers who are able to share valuable RG information and connect with guests on the gaming floor.

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Responsible Marketing
Great Canadian is committed to high ethical marketing standards that do not target minors in any way possible or portray extravagant or misleading wins. We do everything we can to can to keep it real.

International Center For Responsible Gaming

No Minors
No minors are allowed in our casinos. The 19+ rule is strictly enforced. Each of our properties are equipped with state-of-the-art ID scanning devices and require all individuals appearing under 30 to submit to an ID scan to ensure validity.

Learn More About Responsible Gaming
To learn more about the various Responsible Gaming programs Great Canadian is involved in, please review the following links:

British Columbia
British Columbia Lottery Corporation
GameSense Program
British Columbia Responsible and Problem Gambling Program

Ontario
PlaySmart Program

Responsible Gaming Plan

Nova Scotia
Nova Scotia Gaming Corporation

New Brunswick
New Brunswick Lotteries and Gaming Corporation

Responsible Gaming Foundation

Problem Gambling Help Line 1.888.795.6111